Ratings & Reviews

Overall Rating

4(217 reviews)98.6% of customers recommend this property

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Review From Modern Messagesubmitted by Bhupinder S. - |Recommended: YesIt was a convient location ... — It was a convient location but management kept on dropping the ball with logistics. You should have floors that you can party vs floors where it's quiet.
Review From Modern Messagesubmitted by Maria P. - |Recommended: YesA lot of times matienance h... — A lot of times matienance has to come to fix things that are broken and it's annoying. For example last year I had a fridge, a faucet and my garbage disposal fixed.
Review From Modern Messagesubmitted by Helen T. - |Recommended: YesOverall nice apartment, ame... — Overall nice apartment, amenities and location. Management seems better after first semester. Noise levels from the nearby bars and other rooms is a little high though.
Review From Modern Messagesubmitted by Shrina P. - |Recommended: YesThe management here is grea... — The management here is great I love living here. The location is also great because there's a bus stop right down stairs and close to many places.
Review From Modern Messagesubmitted by Steven M. - |Recommended: YesIt was quick and relatively... — It was quick and relatively wasy to sign my lease. There was a bit of a delay receiving certain documents, and that was a bit frustrating, but the staff was responsive and helpful in moving things along.
Review From Modern Messagesubmitted by Conor C. - |Recommended: YesThe people around me are gr... — The people around me are great but the management is extremely disorganized. They do not have a clear leader in charge and have a tendency to lose things such as checks and important documentation.
Review From Modern Messagesubmitted by Adam S. - |Recommended: YesNew management has been gre... — New management has been great with getting everything in order and the changes. There were some issues in the switch but they took care of it pretty fast. I don't think the building is the newest but it's kept up decently. Prices are also not bad.
Review From Modern Messagesubmitted by Simran G. - |Recommended: YesThe staff is always helpful... — The staff is always helpful Love the environment and location. Everyone is always understanding and they always help out. Love the gym as well
Review From Modern Messagesubmitted by Zara K. - |Recommended: YesThe staff is caring and eve... — The staff is caring and even remembers you by name. Very accommodating and willing to hear our concerns of residents. No major complaints from me
Review From Modern Messagesubmitted by Jamie D. - |Recommended: YesI have lived at Smallwood f... — I have lived at Smallwood for two years. The staff are amazing and they have always done everything than can to help me. Definitely help make my college experience amazing.
Review From Modern Messagesubmitted by Tarun S. - |Recommended: YesI really like what Smallwoo... — I really like what Smallwood Plaza Apartments is doing by reaching out to students, having us connect, and doing rewards programs before we have even moved in.
Review From Modern Messagesubmitted by Jason S. - |Recommended: YesI have had a good experienc... — I have had a good experience my first year at smallwood. I'm re upping my lease for a second. Staff is friendly and very helpful. Only criticism is the sometimes hidden fees I had to encounter. It was taken care of but shouldn't have existed.
Review From Modern Messagesubmitted by Kanika A. - |Recommended: YesIt's ok. The place is prett... — It's ok. The place is pretty nice and the gym is also convenient for me. I really like that a lot of my friends also live in this apartment as well. The staff is very nice.
Review From Modern Messagesubmitted by Audra P. - |Recommended: YesSo far my experience with S... — So far my experience with Smallwood has been quite the pain. They lost my applications and my guarantor application. Once everything was in said order, they lost my guarantor application AGAIN when they moved to the new management company. They promised to call when it was found or not found, but I never received a call. They never sent an email or anything saying the had switched companies or anything. So the woman I had been in contact with initially was completely gone. I have called to ask questions, only to be sent to an email that was not set up yet. Overall just very unorganized and unprofessional in how they handle things. I will say that when I do get through to someone on the phone they are always extremely polite and personable.
Review From Modern Messagesubmitted by Karm*@*.Com - |Recommended: YesThe apartments are super ni... — The apartments are super nice, and they come up quickly for repairs. When there is an issue that you have to explain via phone it usually takes a few calls, which is annoying that it is not taken care of on the first call.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "The Avenue On College", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "The Avenue On College", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose