Ratings & Reviews

Overall Rating

4(217 reviews)98.6% of customers recommend this property

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Review From Modern Messagesubmitted by Christopher R. - |Recommended: YesMy experience has been okay... — My experience has been okay. Inside my apartment nothing has never been too bad except maintence requests can take forever. Also they are very bad about fixing different parts of building. Overall experience has been mediocre.
Review From Modern Messagesubmitted by Twinkle S. - |Recommended: YesI love living at Smallwood.... — I love living at Smallwood. The location is my favorite part. It is steps away from both campus and downtown. There is a bus stop located right outside that goes straight through campus. I love being able to walk to the square during weekends. The staff is very friendly.
Review From Modern Messagesubmitted by Kimberly B. - |Recommended: YesPros This is a safe place ... — Pros This is a safe place in a good location with solid fitness and laundry facilities. Cons 2 out of 3 of the elevators are often out of service. The hot water often doesn't work during the winter. They enter your apartment way too often. These visits are typically preceded by a friendly reminder email which makes it sound as though they've previously informed you of the visit, though they haven't during periods in which many residents are already out of town for break and therefore unable to prepare their apartments for visitors if they so wish. These announced visits are also not specific, e.g., we will enter your apartment within such and such five-day span' or at best we will be visiting floors x and y starting at 1' on that day, they arrived at my place after 4 . As a result, I've had a maintenance man knock on my bathroom door twice when I've been in the bathtub not my apartment door, not my bedroom door, but my bathroom door .
Review From Modern Messagesubmitted by Arin C. - |Recommended: YesGreat experience - love liv... — Great experience - love living at Smallwood The rooms are nice, fast WiFi, have rules that are lenient but enforced to make sure that everything runs accordingly. I just wish they would offer more equipment in the gym.
Review From Modern Messagesubmitted by Conor C. - |Recommended: YesCertain amenities and neces... — Certain amenities and necessities must be addressed and fixed while also providing adequate information to tenants. I hope these issues are resolved going forward.
Review From Modern Messagesubmitted by Cctw*@*.Com - |Recommended: YesGreat location secure cle... — Great location secure clean parking available attentative staff close proximity to downtown easy application supportive staffing efficient maintenance team
Review From Modern Messagesubmitted by Kanika A. - |Recommended: YesThe staff is nice but the m... — The staff is nice but the maintenance needs to be better when coming and fixing things in the apt. The location is nice about 15 min walk to the IMU. Near the square and the bars so convenience because nice restaurants are near by as well as drinking options especially with Big Red in front. There is a 24 hour gym access which is also nice to have. Security around the clock is a plus.
Review From Modern Messagesubmitted by Ari L. - |Recommended: YesThe location is great and t... — the location is great and the price is also great. the second elevator needs to be fixed because it is causing backup which is annoying. overall i am enjoying my time
Review From Modern Messagesubmitted by Ravleen A. - |Recommended: YesAll my experiences at small... — all my experiences at smallwood have been positive and comfortable apartments have been spacious and furnished well. i have no complaints
Review From Modern Messagesubmitted by Dominick F. - |Recommended: YesThe staff significantly exc... — The staff significantly exceeds the quality of the physical location. The 2 3 elevators haven't worked in months. The inside of our apartment isn't anything exceptional for the price. This apartment is overvalued.
Review From Modern Messagesubmitted by Jenn*@*.Com - |Recommended: NoMaintenance still hasn’t fi... — Maintenance still hasn’t fixed the water damage a leak caused in August and it’s February... too expensive for what I am receiving. Some of the staff is nice but most don’t care about the residents at all
Review From Modern Messagesubmitted by Akshith L. - |Recommended: YesI haven’t been a resident y... — I haven’t been a resident yet so I can’t really answer this question but I want points so i will say that the people I know that live here enjoy it and I’m looking forward to it.
Review From Modern Messagesubmitted by Surya V. - |Recommended: YesThis is a great location, t... — this is a great location, there’s parking all around the building, the busses are very convenient, the elevator has been broken for a couple months
Review From Modern Messagesubmitted by Aaron Y. - |Recommended: YesSo far, everything has been... — So far, everything has been wonderful. The office staff have been very friendly and have helped me with everything. I don't actually lie at Smallwood yet, but I have signed a lease for 2019-2020. I have had pleasant interactions so far.
Review From Modern Messagesubmitted by Chad M. - |Recommended: YesEveryone at the Smallwood o... — Everyone at the Smallwood office has been incredibly helpful. There is never a time that I feel like a burden when asking for help. I am so happy to have such a close knit team to work with.

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